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With the Hubfleet Smart Device Telematics option enabled, Hubfleet captures a GPS location every 3 minutes while a driver has an active shift. The app does not track drivers when they do not have an active shift. For the best results, drivers should enable "Always On" location permission for the Hubfleet app on their device. This guide explains how to configure these settings.

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Why "Always On" Location?

Hubfleet needs "Always On" permission to reliably capture your location during active shifts, even when the app is running in the background. This ensures:

• Accurate trip tracking for compliance and reporting
• Reliable telematics data for fleet management
• Proper functionality without needing to keep the app open

Remember: Your location is only tracked during active shifts. When you're not working, Hubfleet does not collect any location data.

Android

Step 1: Pull down from the top of the home screen to open the control panel and select Settings.

Step 2: Go to Apps and locate the Hubfleet app.

Step 3: Select Location Permissions.

Step 4: Select "Allow all the time".

Note: Location data is only captured during an active shift, never when you're off duty.

Apple iOS

Step 1: Open Settings.