<aside> ✅

Reject a Fault when a reported issue is a duplicate, incorrect, or cannot be reproduced, keeping your fault management clean and efficient.

• Maintain accuracy: Remove false positives and duplicates from your active fault queue
• Track decisions: Record rejection reasons and edit them later if needed
• Improve reporting: Build a history that helps identify common misreports or training needs </aside>

Overview

• Close and reject a fault
• Select a rejection reason
• View rejection history
• Edit rejection information

Close and reject a fault

Click Close/Rejected

Select Reason for Rejection. The pulldown list of rejection reasons can be configured from the Config section by an account Owner.

As an example, click Unable to Reproduce Fault